I see companies that sign up with a new merchant service processor only to never hear from their processor again. When the merchant has a problem they spend hours on the phone, sometimes never able to even reach a merchant service representative.  After the merchant becomes frustrated and attempts to cancel their processing agreement, the merchant learns that they must suffer a hefty, sometimes outrageous cancellation fee. The processor may have even leased them equipment for way over its value and the merchant is stuck with it for years to come.

This is not the way Total Business Solutions does business!

We want you to be happy from the time we meet you to the years that come. We want good feedback and we want you to be happy so that we continue to receive referrals and build a dedicated client base. We are not just open to make quick buck and leave people in the dust. We need our customers to be happy with our services and we will do what it takes to make that happen.

We are a growing company and we will never go public because we do not want profits to dictate how we operate as a company.

Philip Klinck
Total Business Solutions
Owner